Trust estimation in a virtual team: A decision support method
Fan, ZP; Suo, WL; Feng, B; Liu, Y
发表期刊EXPERT SYSTEMS WITH APPLICATIONS
关键词Decision Support Trust Estimation Virtual Team Multiattribute Decision Analysis (Mada) 2-tuple Fuzzy Linguistic Representation Model
摘要Trust plays an important role in the operation and management of virtual teams. It is also a foundation of the cooperation between members. In the operation of a virtual team, trust estimation is a very significant issue to know about the trustworthiness of each member and cooperation situations between members. The purpose of this paper is to propose a decision support method for estimating the trust level. A trust estimation framework with two dimensions of reputation and collaboration is developed. From this, a fuzzy multiattribute decision analysis (MADA) approach based on the 2-tuple fuzzy linguistic representation model is proposed to measure the performances on reputation and collaboration. By the measurements of the performances, the trust level of each member and the virtual team can be identified so as to improve the management of the virtual team. Furthermore, a Web-based trust estimation system (WTES) is designed and developed to support the activities of trust estimation in a virtual team. Finally, an application is provided to illustrate the applicability of the proposed decision support method. (C) 2011 Elsevier Ltd. All rights reserved.
2011
卷号38期号:8页码:12,10240-10251
ISSN0957-4174
学科领域Computer Science ; Artificial Intelligence ; Electrical & Electronic ; Engineering ; Operations Research & Management Science
收录类别SCI
语种英语
文献类型期刊论文
条目标识符http://ir.casisd.cn/handle/190111/4277
专题中国科学院科技政策与管理科学研究所(1985年6月-2015年12月)
推荐引用方式
GB/T 7714
Fan, ZP,Suo, WL,Feng, B,et al. Trust estimation in a virtual team: A decision support method[J]. EXPERT SYSTEMS WITH APPLICATIONS,2011,38(8):12,10240-10251.
APA Fan, ZP,Suo, WL,Feng, B,&Liu, Y.(2011).Trust estimation in a virtual team: A decision support method.EXPERT SYSTEMS WITH APPLICATIONS,38(8),12,10240-10251.
MLA Fan, ZP,et al."Trust estimation in a virtual team: A decision support method".EXPERT SYSTEMS WITH APPLICATIONS 38.8(2011):12,10240-10251.
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